Return & Refund Policy

At Shooter.pk, customer satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

1. Returns for Damaged, Faulty, or Incorrect Items

We accept returns only if:

• The product is received in a damaged or faulty condition.

• The product received is different from the product shown on our website or ordered by the customer.

To be eligible for a return, the item must be unused, in its original condition, with all packaging and accessories intact.

2. Return Request Period

Customers must contact us within 24 hours of receiving their order. Any complaints made after 24 hours of delivery may not be accepted.

3. Proof Requirement

To process a return request, customers must provide clear pictures and/or a video showing the damage, fault, or difference in the product received.

4. Replacement Policy

Once the issue is verified, we will arrange a replacement for the item. Replacement is subject to product availability.

5. Change of Mind

Returns, exchanges, or refunds are not accepted due to a change of mind, personal preference, or if the customer simply no longer wants the product.

6. Refund Policy

Refunds are only issued if we are unable to provide a replacement for an approved return. Approved refunds will be processed through the original payment method or a mutually agreed method.

7. Contact Us

If you receive a damaged, faulty, or incorrect product, please contact our support team within 24 hours of delivery with the required pictures or video evidence.

We are committed to resolving genuine issues as quickly as possible and ensuring a smooth shopping experience for our customers.